Terms and Conditions

The ticket is the transport title with which the transport contract between the passenger and the airline or its authorized agent is formalized. The ticket is personal and non-transferable and can only be used by its holder. Attached to this document is the delivery of the itinerary with the schedules based on local times. Make sure that the boarding passes corresponding to your flight for the current day are delivered to you at the airport of origin. Check your checked baggage tag and keep a duplicate of them in case you have to file a claim. All fares require the use of airline ticket coupons consecutively. If any of the purchased journeys is not used, the remaining journeys included in the same ticket will be automatically cancelled. The price paid includes airport taxes. Does not include: government exit taxes from certain countries, ground transportation between airports, or extra services.

Upon receipt of this document, the client must review the data, and check that they are correct, especially with regard to personal data, dates, route, etc. Each passenger must present their valid identity documents at the airport (PASSPORT, DNI, CEX, whichever corresponds in each case), otherwise they will not be allowed to travel and will not be entitled to a refund. Find out about the minimum validity that your passport must have (3 or 6 months), this depends on your nationality, the country of origin and the country of destination. It is the responsibility of the passenger to find out about the entry or transit requirements (visas, exit permits for minors, vaccinations) with the competent administrative authorities (police, customs, health, embassies, consulates) and to have the necessary documents for admission to the country of destination or transit, especially when traveling across the borders of the European Union. ONCE THE TICKET IS ISSUED, CHANGES IN THE NAMES AND/OR SURNAMES ARE NOT ALLOWED

Domestic flights two hours. International and 3 hours before the departure of the flight In case you arrive late, your carrier may deny your boarding. Once the check-in counters are closed, you will not be allowed to check-in. It is the passenger’s responsibility to show up at the airport in advance and have their travel documents in order. Failure to comply with any legal requirement will result in the total loss of the ticket.

FAILURE TO PRESENT SUFFICIENTLY IN ADVANCE OR DENIED BOARDING DUE TO THE LACK OF ANY DOCUMENT OR LEGAL REQUIREMENT WILL RESULT IN THE TOTAL LOSS OF THE TICKET; THAT IS TO say, IT INVOLVES 100% EXPENSES, AND THE TRAVEL AGENCY CANNOT INTERMEDIATE FOR ITS REPLACEMENT (see paragraph 2)

The conditions of your fare are defined by each airline. In most cases, the cheapest rates do not have the possibility of change and/or refund The client can see the details of the conditions of the contracted rate in the confirmation of their reservation and/or in their payment receipt and/or in their electronic ticket.

They can only be requested by the holder(s) and up to 3 days before the departure of the flight, in writing. It is essential to present the ticket and original payment receipts. Date changes: For the rates that allow it, they are subject to seat availability and the payment of the penalty plus the difference with the rate in force at the time of the change. Respecting the origin/destination and the airline of the original ticket. Check available dates.

For date changes: Check the validity of your ticket. Reimbursements: The request will be made in writing and, likewise, a receipt of the reimbursement request will be given to you. The payment takes an estimated period of 45 days, and will be made only to an account number of the applicant, the terms are indicative, since the actual term depends on each airline. Cancellations or partial refunds are not allowed. All segments of the ticket must be open and cannot be pre-billed. Changes or cancellations due to force majeure will be examined in each case by the airline. MANAGEMENT FEES ARE NON-REFUNDABLE.

Each airline offers on its website the limitations of objects that can be transported in the cabin and hold, as well as the weight and dimensions. In all cases, the following are not allowed in cabin baggage: sharp objects or explosives; creams or liquids in containers of more than 100 ml, and where appropriate they must be presented in a transparent bag and separately for inspection, without exceeding 10 containers of 100 ml. CABIN BAGGAGE: There is a limitation in both size and weight, take into account the sum of height, width and length including handles, pockets and wheels. These pieces must fit into the size control device located at airports. BAGGAGE IN HOLD: (luggage to check in) It must meet a maximum standard weight and size of 23 kg. And 158 cm. between the length, width and height including handles, pockets and wheels. In some cases, you can transport pieces of up to 32 kg, paying the corresponding fee. EXTRA BAGGAGE (EXCESS WEIGHT OR EXCESS PIECES) It is paid at the airport, in some cases it can be done online ** ARTICLES / HAZARDOUS MATERIALS PROHIBITED ** LOW COST COMPANIES May have special restrictions** **Consult updated information and details according to airline, destination and type of passenger on the website of the corresponding airline. In case of combinations of several airlines, take into account the most restrictive rule

Obligations and responsibility of Turismo Inkaiko Tourism I S.A.C. and/or its agents and/or service providers in connection with these itineraries will only act as agents for passengers making arrangements for hotels, transportation, restaurants or airlines. Tourism I S.A.C will not assume responsibility for any damage, injury, death, loss or delay to any passenger or their property due to force majeure or caused by any hotel, airline or land, lake or sea transportation company or persons who provide or render the services. services included in purchased itineraries. Turismo I S.A.C will not assume any expense due to flight cancellations, strikes, or departure delays in the itineraries arranged by the service provider companies. Such expenses, if any, will be borne by the passenger. Turismo I S.A.C will not be responsible for any loss or damage to passengers or their property caused by the forces of nature, fire, damage to machinery or materials, government actions or authorities;wars – declared or undeclared – hostilities or civil disturbances, strikes, theft, looting, deception, swindles, epidemics, quarantines, delays or cancellations, changes in itineraries or schedules. Turismo I S.A.C or any of its subsidiaries or associated companies will not be responsible for any additional cost or liability incurred by the passenger as a result of any of the aforementioned causes. Tourism I S.A.C expressly declares that it only acts as an agent between travelers and the entities and persons in charge of the services to be provided; therefore, declines all responsibility for the deficiencies that may arise in any of the services provided, or any irregularity that may occur during the execution of the services: such as flight delays, the impossibility of connection, or for any accident, damage, injury or death. When the trip is carried out in vehicles belonging to third parties, in the event of an accident, passengers will expressly submit to the current legislation of the country where it occurs and where the vehicle is registered. The airlines, cruise ships or land companies involved in the execution of the programs are solely responsible for such events that may occur while passengers are on board their respective vehicles. When passengers appreciate on site the poor or non-execution of the purchased services, they must notify Turismo I S.A.C by phone and in writing immediately within 48 hours, having to demonstrate the non-compliance or poor compliance to a competent Court. In the event of a strike by one or more providers Tourism IS.A.C undertakes to carry out all efforts for the benefit of the affected passengers, being the economic incidents that could arise as a result of the strike, on behalf of the passengers. The mere fact of making a reservation, registration and/or issuance of tickets, or service coupons implies the total observance of the passenger in all respects of these terms and conditions. The Agency expressly declares that it acts only as an intermediary between travelers and the entities or persons called to provide the services that appear in the documentation delivered, that is; transport companies, hotels, restaurants, etc. Therefore, if during the course of your trip any inconvenience arises related to your flights or luggage: you must record a WRITTEN CLAIM of what happened to the company causing the problem; the same day that it occurs and before leaving the airport, through the complaint forms that must be provided by the airline or the consumer ombudsman at the corresponding airport.

IT IS THE OBLIGATION OF THE PASSENGER TO LEAVE A CONTACT TELEPHONE NUMBER AT ORIGIN AND DESTINATION OR AN E-MAIL (updated) TO BE ABLE TO CONTACT IF NECESSARY. TURISMO INKAIKO disclaims all liability arising from the fact that the data provided by the client is false or erroneous. Airlines can make schedule changes or route cancellations (operating changes) before departure, so it is the customer’s responsibility to: RECONFIRM YOUR FLIGHT 24 HOURS IN ADVANCE. You can do it by phone, e-mail, or through the following website www.checkmytrip.com (this link is not valid for Low-Cost). Have your locator at hand, a simple change of date or time can make you lose your trip.

Luggage, seats, airport assistance, pets, etc. Check in each case if they are free or paid. In case of making any extra payment at the airport, you must always demand that the corresponding payment receipt be delivered to you, showing the date, amount, form of payment and concept of what you are paying, it will serve as proof.

If your luggage does not arrive at your destination or arrives damaged, you must go to the counter of the airline with which you traveled to file a claim. In this way, a file will be opened for you, request your PIR code for follow-up. Once outside the airport they do not accept claims

The plane tickets include the civil liability insurance of the airlines, however, the client can contract additional insurance that covers other expenses; medical, baggage, extension of stay, cancellation, etc. Consult your branch about PASSENGER RIGHTS AND LINKS OF INTEREST You can find more information at http://www.aena.com and at: http://www.iatatravelcentre.com/e-ticket-notice/General/Spanish/ The transport carried out by virtue of this contract is subject to the rules and limitations related to the responsibility established by the Montreal Convention of May 28, 1999, Regulation (CE) 889/2002 and Regulation (CE) 261/2004 * consult states that are part of the Agreement. THE PURPOSE OF THE PRESENT IS ONLY INFORMATIVE, ANY CLAIM OR LEGAL MEASURE TAKEN IN CASE OF LITIGATION MUST BE BASED EXCLUSIVELY ON THE CORRESPONDING LEGAL TEXTS, THESE TEXTS ARE PUBLISHED IN THE OFFICIAL GAZETTE EL PERUANO. THE AIRLINE COMPANIES RESERVE THE RIGHT TO DENY BOARDING IF THE REQUIREMENTS MENTIONED IN THE PREVIOUS SECTIONS ARE BREACHED. The contact details of TURISMO INKAIKO are updated: www.turismoinkaiko.net, TEL (0051) 2426807 – 989003024 OFFICE JOSE PARDO 610 TS 21 MIRAFLORES, LIMA, PERU.