Terms and Conditions

The ticket is the ticket with which the contract of carriage concluded between the passenger and the air carrier or its authorised agent is concluded. The ticket is personal and non-transferable
and can only be used by its holder. Attached to this document is delivered the itinerary with the schedules based on local times. Make sure that at the airport of origin you are given the boarding passes corresponding to your flight for the current day. Check the label of your invoiced equipment and keep the duplicate of them in case you have to file a claim. All fares require the use of airline ticket coupons consecutively. If any of the purchased routes are not used, the remaining routes included in the same ticket will be automatically canceled. The price paid includes airport taxes. Not included: government taxes on departure from certain countries,
ground transportation between airports, or extra services.

Domestic flights two hours. International 3 hours before the departure of the flight; in case you arrive late, your carrier can deny your boarding. Once the check-in counters are closed, you will not be allowed to check-in. It is the passenger’s responsibility to present themselves in advance at the airport and have their documents to travel in order. Failure to comply with any legal requirement will result in the total loss of the ticket. 4.LOSS OF THE RIGHT TO FLY FAILURE TO PRESENT WITH SUFFICIENT ANTICIPATION OR DENIAL OF BOARDING DUE TO THE LACK OF ANY DOCUMENT OR LEGAL REQUIREMENT,
WILL RESULT IN THE TOTAL LOSS OF THE TICKET; THAT IS, IT ENTAILS EXPENSES OF 100%, NOT BEING ABLE TO THE TRAVELAGENCY TO
INTERMEDIATE FOR ITS REPLACEMENT (see subparagraph ( 2)

The conditions of your fare are defined by each airline. In most cases, the cheapest rates have no possibility of exchange and/or refund; the customer can see the details of the conditions of the contracted fare in the confirmation of his reservation and / or in his payment receipt and / or in his electronic ticket

They can only be requested by the holder(s) and up to 3 days before the departure of the flight, in writing. It is essential to present the original ticket and payment receipts. Date changes: For the rates that allow it, they are subject to availability of places and the payment of the penalty plus the difference with the rate in force at the time of the change. Respected the origin/destination and the airline of the original ticket. Check available dates.(see paragraph 2)

For date changes: Check the validity of your ticket. Refunds: The request will be made in writing and, likewise, you will be given proof of the request for reimbursement. The payment takes an estimated period of 45 days, and will be made only to an account number of the applicant, the deadlines are indicative, since the actual term depends on each airline. No
cancellations or partial refunds are allowed All ticket segments must be open and cannot be preinvoiced. Changes or cancellations due to force majeure will be examined in each case by the airline. MANAGEMENT FEES ARE NON-REFUNDABLE.

Each airline offers on its website the limitations of objects that can be transported in the cabin
and hold, as well as the weight and dimensions. In all cases, cabin baggage is not allowed to carry: sharp or explosive objects; creams or liquids in containers of more than 100ml, and where appropriate must be presented in a transparent and separate bag for inspection, without exceeding 10 containers of 100 ml. CABIN BAGGAGE: There is a limitation on both size and weight, take into account the sum of height, width and length including handles, pockets and wheels. These parts must fit into the size control device located at airports.
CHECKED BAGGAGE: (checked baggage) Must meet a maximum standard weight and size of 23 kg. And 158 cm. between length, width and height including handles, pockets and wheels. In some cases you can transport parts up to 23 kg, paying the corresponding fee .

For date changes: Check the validity of your ticket. Reimbursements: The request will be made in writing and, likewise, a receipt of the reimbursement request will be given to you. The payment takes an estimated period of 45 days, and will be made only to an account number of the applicant, the terms are indicative, since the actual term depends on each airline. Cancellations or partial refunds are not allowed. All segments of the ticket must be open and cannot be pre-billed. Changes or cancellations due to force majeure will be examined in each case by the airline. MANAGEMENT FEES ARE NON-REFUNDABLE.

It is paid at the airport; in some cases, it can be done online ** PROHIBITED ARTICLES / HAZARDOUS MATERIALS ** LOW-COST COMPANIES May have special restrictions** **Check updated information and details according to airline, destination and type of passenger on the website of the corresponding airline. In case of combinations of several airlines take into account the most restrictive rule

Obligations and responsibility of Turismo Inkaiko Tourism I S.A.C. and/or its agents and/or service providers in connection with these itineraries will only act as agents for passengers making arrangements for hotels, transportation, restaurants or airlines. Tourism I S.A.C will not assume responsibility for any damage, injury, death, loss or delay to any passenger or their property due to force majeure or caused by any hotel, airline or land, lake or sea transportation company or persons who provide or render the services. services included in purchased itineraries. Turismo I S.A.C will not assume any expense due to flight cancellations, strikes, or departure delays in the itineraries arranged by the service provider companies. Such expenses, if any, will be borne by the passenger. Turismo I S.A.C will not be responsible for any loss or damage to passengers or their property caused by the forces of nature, fire, damage to machinery or materials, government actions or authorities;wars – declared or undeclared – hostilities or civil disturbances, strikes, theft, looting, deception, swindles, epidemics, quarantines, delays or cancellations, changes in itineraries or schedules. Turismo I S.A.C or any of its subsidiaries or associated companies will not be responsible for any additional cost or liability incurred by the passenger as a result of any of the aforementioned causes. Tourism I S.A.C expressly declares that it only acts as an agent between travelers and the entities and persons in charge of the services to be provided; therefore, declines all responsibility for the deficiencies that may arise in any of the services provided, or any irregularity that may occur during the execution of the services: such as flight delays, the impossibility of connection, or for any accident, damage, injury or death. When the trip is carried out in vehicles belonging to third parties, in the event of an accident, passengers will expressly submit to the current legislation of the country where it occurs and where the vehicle is registered. The airlines, cruise ships or land companies involved in the execution of the programs are solely responsible for such events that may occur while passengers are on board their respective vehicles. When passengers appreciate on site the poor or non-execution of the purchased services, they must notify Turismo I S.A.C by phone and in writing immediately within 48 hours, having to demonstrate the non-compliance or poor compliance to a competent Court. In the event of a strike by one or more providers Tourism IS.A.C undertakes to carry out all efforts for the benefit of the affected passengers, being the economic incidents that could arise as a result of the strike, on behalf of the passengers. The mere fact of making a reservation, registration and/or issuance of tickets, or service coupons implies the total observance of the passenger in all respects of these terms and conditions. The Agency expressly declares that it acts only as an intermediary between travelers and the entities or persons called to provide the services that appear in the documentation delivered, that is; transport companies, hotels, restaurants, etc. Therefore, if during the course of your trip any inconvenience arises related to your flights or luggage: you must record a WRITTEN CLAIM of what happened to the company causing the problem; the same day that it occurs and before leaving the airport, through the complaint forms that must be provided by the airline or the consumer ombudsman at the corresponding airport.

IT IS THE PASSENGER’S OBLIGATION TO LEAVE A CONTACT TELEPHONE AT
ORIGIN AND DESTINATION OR AN E-MAIL (updated) TO BE ABLE TO CONTACT IN CASE OF NEED. TURISMO INKAIKO disclaims all liability arising from the fact that the data provided by the client are false or erroneous. Airlines can make schedule changes or route
cancellations (operational changes) before departure, so it is the responsibility of the client: CHECK YOUR FLIGHT 24 HOURS IN ADVANCE AT THE AIRLINE WEB SITE. You can do it by phone, e-mail, or through the following website www.checkmytrip.com (this link is not valid for Low-Cost). Have your locator handy, a simple change of date or time can make you miss your trip.

Luggage, seats, airport assistance, pets, etc. Check in each case if they are free or paid. In case of making any extra payment at the airport, you must always demand that you be given the
corresponding receipt of the payment in which the date, amount, form of payment and concept of what you are paying appears, it will serve as proof.

If when you arrive at your destination your luggage does not arrive or it arrives damaged, you must go to the counter of the airline with which you traveled, to file a claim. In this way a file will be opened, request your PIN code for follow-up. Once you leave the airport, they do not accept claims

Airline tickets include the liability insurance of the airlines; however, the customer can take out additional insurance to cover other expenses; doctors, luggage, extension of stay, cancellation, etc. Consult your office PASSENGER RIGHTS AND LINKS OF INTEREST You can find more information in http://www.aena.com and in: http://www.iatatravelcentre.com/e-ticket- notice/General/Spanish/ Carriage performed under this contract is subject to the rules and limitations relating to liability established by the Montreal Convention of 28 May 1999, Regulation (EC) 889/2002 and Regulation (EC) 261/2004 * consult states that are parties to that Convention. THE PURPOSE OF THIS IS ONLY INFORMATIVE, ANY CLAIM OR LEGAL MEASURE TAKEN IN CASE OF LITIGATION MUST BE BASED EXCLUSIVELY ON THE CORRESPONDING LEGAL TEXTS, THESE TEXTS ARE PUBLISHED IN THE OFFICIAL JOURNAL EL PERUANO. AIR CARRIERS RESERVE THE RIGHT TO DENY BOARDING IF THE REQUIREMENTS REFERRED TO IN THE PRECEDING PARAGRAPHS ARE NOT MET. The contact details of TURISMO INKAIKO are updated: www.turismoinkaiko.net, TEL 01 495 2302 ; e-mail: postmaster@turismoinkaiko.net MAIN OFFICE Av. Jose Pardo N° 620 ST- 21, LIMA, MIRAFLORES, PERU.